Test Salesforce Slack-Admn-201 Centres | Slack-Admn-201 Pdf Version

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Salesforce Certified Slack Administrator Sample Questions (Q107-Q112):

NEW QUESTION # 107
You're a Workspace Owner. You notice employees are breaking corporate policy by sharing business-issued credit card numbers in channel when booking their travel for an upcoming customer meeting. Your information security team identifies this as a risk.
What recommendation should you make to prevent this from happening in the future?
(Select the best answer.)

Answer: B

Explanation:
According to Slack's official security recommendations:
"For organizations needing to prevent sensitive data from being shared in Slack, the recommended approach is to integrate Slack with a Data Loss Prevention (DLP) solution using the Discovery API." DLP integrations can monitor messages and files, detect patterns like credit card numbers, and take automated actions to prevent or alert on policy violations.
Option A (Discovery solution) is related to data retention and eDiscovery, not proactive DLP enforcement.
Option B would require custom development and is not the standard or scalable approach. Option D (Workflow Builder) is not intended for monitoring sensitive data.
(Reference: Slack Administration Study Guide - Security Integrations and Data Loss Prevention)


NEW QUESTION # 108
Medium Inc's #hr-benefits channel is a default channel designed to educate employees on benefit information and updates. However, it is now filled with requests for benefits help. Sometimes people even post sensitive personal information when asking questions.
Which TWO options, combined, present the best solution to reduce noise in this channel? (Choose two.)

Answer: A,B

Explanation:
The best way to manage noise while protecting sensitive information includes:
* Limiting posting permissions - According to Slack's official guidance:
"You can restrict who can post to a channel by limiting posting permissions to specific people, ensuring that only authorized individuals can post while others can read."
* Creating a private channel with a personal benefits workflow:
"Private channels are suitable for discussions requiring confidentiality. Workflows can route sensitive questions to HR without public visibility." Encouraging DMs (option C) helps, but it is not a structured or scalable solution for organizational processes.
Archiving the channel (option D) would disrupt access to the historical benefits information and is unnecessary.
(Reference: Slack Administration Study Guide - Channel Management Best Practices and Workflows)
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NEW QUESTION # 109
Your organization's Head of Customer Service wants to better support internal collaboration between service agents working through high-priority customer tickets.
As a Workspace Admin, what recommendation should you provide to help service agents collaborate more efficiently in Slack and reduce meetings?

Answer: A

Explanation:
Slack recommends:
"Use Huddles for lightweight, real-time, informal discussions to troubleshoot quickly without needing to schedule formal meetings." This directly helps service agents collaborate live without adding overhead.
Options A and C are good for async work but do not replace real-time collaboration. Threads (D) are useful but are slower than live discussions.
(Reference: Slack Administration Study Guide - Using Huddles for Efficient Team Collaboration)


NEW QUESTION # 110
Your organization is in the process of determining its Slack Enterprise Grid design.
The latest draft proposal is a multi-workspace design that includes:
* Focused workspaces for each major business function,
* Global and Social workspaces where all organization members will be added,
* Separate workspaces for each major external partner.
You need to evaluate the current proposal and communicate potential issues to the team leading the Enterprise Grid design and launch.
What is the most relevant issue to communicate to the team about the challenges of the current proposal?

Answer: B

Explanation:
Slack warns that:
"Having too many workspaces can create challenges with context switching, where users need to frequently switch between workspaces to find information, reducing efficiency. It also impacts scalability as the organization grows." While admin and user management complexity (C) can exist, context-switching (D) is the most relevant and critical issue in multi-workspace designs like the one proposed.
(Reference: Slack Administration Study Guide - Enterprise Grid Design Best Practices)
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NEW QUESTION # 111
Marianne, an Org Admin, hears feedback that it's difficult for her members to find channels. She regularly receives requests in the #help-slack channel from members who accidentally created duplicate channels because they weren't aware there was already a channel on a certain topic.
Which action should Marianne's team take first to address the problem?

Answer: B

Explanation:
The first step to addressing duplicate channels and improving discoverability is:
"Standardizing channel naming conventions, making it easier for members to find existing channels and understand their purpose." Slack best practices emphasize that a standardized naming system helps with searchability and organization.
Although adding channel topics and purposes (Option C) is also good practice, naming conventions are the first priority.
(Reference: Slack Administration Study Guide - Channel Management and Naming Best Practices)
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NEW QUESTION # 112
......

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